Shipping Queries

I have booked parcel and now I want to change pin code /address of consignee.
Once parcel is booked and label is generated ,address & Pin code correction becomes difficult . So we advise our clients to make a fresh booking and wit...
Thu, 14 Nov, 2019 at 4:15 PM
How to generate Shipping Label ?
Once you place an order on our portal, go to your dashboard. Click on "Save and Create Shipping label". After creating labels, download & ...
Wed, 13 Nov, 2019 at 5:44 PM
How can I calculate tax /duty at applicable at destination in case of International parcel ?
Customs duties or taxes for international parcels are subject to Customs law of respective country . It varies from product to product . For more suppor...
Fri, 22 Nov, 2019 at 1:00 PM
How do I cancel my order ? What are the charges?
Cancellation of parcels are very easy on ecourierz.com. Cancellation can be done only for those shipments which are not picked up. Drop us a mail for Or...
Sat, 16 Nov, 2019 at 2:11 PM
All you need to know about pick up, delay in pick up or pick up failure.
Pick up time is generally between 2 - 7 pm. After the shipping label creation, Pick up for all your shipments will be arranged automatically. Pick up wi...
Thu, 14 Nov, 2019 at 4:24 PM
I have placed the order, what next ?
Once you place an order on our portal, go to your dashboard. Click on "Save and Create Shipping label". After creating labels, download & ...
Wed, 13 Nov, 2019 at 5:45 PM
What are the documents required to ship a parcel?
Generally, For any domestic shipment, below paperwork is needed - Product Invoice Shipping labels Declaration letter Indemnity letter For any inte...
Wed, 13 Nov, 2019 at 3:41 PM
What is the pick up time? How will I know if pick up is arranged for my orders?
Pick up time is generally between 2 - 7 pm. After the shipping label creation, Pick up for all your shipments will be arranged automatically. Pick up wi...
Wed, 13 Nov, 2019 at 5:55 PM
Why is my Parcel Returned ? Do I have to pay Return charges?
There are multiple reasons for a parcel to Return to shipper. Consignee unavailable, incorrect address, Refused by consignee, Consignee not paid COD amount,...
Thu, 20 Feb, 2020 at 2:35 PM