What is an exception? And what to do next?
Exceptions appear when your shipment is either not delivered or not connected, due to any of below mentioned reasons. 1. Incorrect or incomplete address...
Wed, 13 Nov, 2019 at 1:40 PM
How to track my parcel on eCourierz portal ?
Go to your dashboard and on the right side, click on any of the tracking numbers in the list of your orders. This will take you to the new page with the lat...
Wed, 13 Nov, 2019 at 1:01 PM
I am unable to track my shipment / tracking status not updated in my dashboard.
If you are unable to track the parcel from your dashboard or if the tracking status of your shipment is not updated, there can be 2 scenarios here - 1. ...
Wed, 13 Nov, 2019 at 12:59 PM
Will I receive alerts on tracking status ?
Generally You receive 4 email notifications of tracking update of each of your shipment. The same emails alerts will be sent to your consignee as well if th...
Tue, 26 Nov, 2019 at 4:44 PM