Manual AWB penalty fee is INR 500 per AWB. We strictly advise our clients to take print out of AWB provided by us . In case of any manual AWB, customer will be solely responsible for any loss or damage of shipment . Ecourierz will not be able to attain to any such requests for loss or damage .
As per our experience any parcel which get connected on manual AWB ,there are high chances of in transit loss or parcel may get stuck anywhere in any hub .