Cancellation of parcels are very easy on ecourierz.com. Cancellation can be done only for those shipments which are not picked up.
Drop us a mail for Order cancellation along with the order number.
For eCourierz account holders, the Amount will be refunded back to your wallet within 24 hrs. No cancellation charges applicable.
For non account holders / retail customers, the amount will be refunded back to your bank account/card in 7 working days.
If you cancel your order, 10% of the paid amount will be deducted and if pickup was attempted, 20% of the paid amount will be deducted towards cancellation and handling charges.