eCourierz.com

Getting Started 12

• How to avail COD services on eCourierz ?
• Money not reflecting in Wallet after Successful payments?
• How to open an Account with eCourierz ?
• Packaging Do's and Don'ts
• What is the validity of Account money ?

See all 12 articles

FAQ 6

• I am a marketplace for various product.How can I arrange pickups from multi locations
• Do you provide Bulk parcel services
• Do you have Import services also?
• How do I close my eCourierz Account ? Will I get my SD amount back?
• Can I change my Pick up address ? How many times I can change my address ? How will it affect the pick up of my orders ?

See all 6 articles

Tracking 4

• What is an exception? And what to do next?
• How to track my parcel on eCourierz portal ?
• I am unable to track my shipment / tracking status not updated in my dashboard.
• Will I receive alerts on tracking status ?

Weight Discrepancy 3

• What is a billed weight or chargeable weight ?
• What is Volumetric weight ? How to calculate ?
• What is a Weight discrepancy ? How to avoid this ?

Payments/Wallet/Refund 3

• How can I refill my wallet ?
• I am not able to do wallet refill. Any other options of making payments?
• Payments made but not reflecting in eCourierz account ?

Shipping Queries 10

• I have booked parcel and now I want to change pin code /address of consignee.
• How to generate Shipping Label ?
• How can I calculate tax /duty at applicable at destination in case of International parcel ?
• How do I cancel my order ? What are the charges?
• All you need to know about pick up, delay in pick up or pick up failure.

See all 10 articles