eCourierz.com

Getting Started 2

• What is cut off timings for any booking on ecourierz website
• I am a marketplace for various product.How can I arrange pickups from multi locations

FAQ 13

• I have already booked parcel and now I want to change pin code /address of consignee.
• What kind of tax forms do I need to keep ready for sending my parcel
• 4. Do you guys do International courier also
• 5.How can I calculate tax /duty at destination in case of International parcel
• 6.Do you guys take liquid. I want to send liquid medicines to Delhi

See all 13 articles

Tracking 2

• 1.What is exception?
• What happens if shipment is connected on manual AWB

Weight Discrepancy 1

• How can I prevent disputes of weight discrepancy

Payments/Wallet/Refund 3

• 1. How can I refill my wallet on ship.ecourierz.com
• I am not able to do wallet refill .Any other options of making payments
• Do You guys accept payments from American express card

COD remittance 3

• Can I get my COD remittance in my wallet so that I can re use same money for my next orders?
• How can I book my parcel on COD but with partial payment
• How to avail COD services

Payment 3

• My money is not reflecting in my wallet ,although money got debited from my bank account
• Does amount in my wallet expire .What is life expectancy of wallet money.
• How to make payment against octroi charges /Entry taxes/Customs duty/Excess weight/Address correction /RTO charges and other .

Insurance 3

• 1.What are Insurance charges if I want to send any courier via ecourierz.
• 2.What happens if my parcel get lost or damage
• How can I make my claim in case of damage and lost , as I have take insurance services also

Tax Forms 2

• Pick up guy is rejecting the shipment, asking for some documents. What to do?
• I don’t have Service tax registration /TIN, how I can fill tax form for KL, WB, GJ, UP & others