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How to avail COD services on eCourierz ?
Money not reflecting in Wallet after Successful payments?
How to open an Account with eCourierz ?
Packaging Do's and Don'ts
What is the validity of Account money ?
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I am a marketplace for various product.How can I arrange pickups from multi locations
Do you provide Bulk parcel services
Do you have Import services also?
How do I close my eCourierz Account ? Will I get my SD amount back?
Can I change my Pick up address ? How many times I can change my address ? How will it affect the pick up of my orders ?
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What is an exception? And what to do next?
How to track my parcel on eCourierz portal ?
I am unable to track my shipment / tracking status not updated in my dashboard.
Will I receive alerts on tracking status ?
What is a billed weight or chargeable weight ?
What is Volumetric weight ? How to calculate ?
What is a Weight discrepancy ? How to avoid this ?
How can I refill my wallet ?
I am not able to do wallet refill. Any other options of making payments?
Payments made but not reflecting in eCourierz account ?
Shipping the parcel.
I have booked parcel and now I want to change pin code /address of consignee.
How to generate Shipping Label ?
How can I calculate tax /duty at applicable at destination in case of International parcel ?
How do I cancel my order ? What are the charges?
All you need to know about pick up, delay in pick up or pick up failure.
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